web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / upgrade for CRM 2016 a...
Customer experience | Sales, Customer Insights,...
Suggested Answer

upgrade for CRM 2016 and CRm 2016 Upgrade to 3659.0

(0) ShareShare
ReportReport
Posted on by Waqas Latif 565

Hi All,

We are planning the current CRM 2016 update in 2 phases.

First we are only trying to update the SQL 2012 R2 to SQL 2016 because 2012 support has been expired. Please suggest how to migrate to only SQL 2016 and which version shall it be. (Production)

2nd we have 2016 CRM version 8.1.0.381, can we directly go to 9.0? or shall we update the rollup of December 2016 which will convert 2016 into 365?

Do let me know any article and also let me know if the above plan makes sense or its not supported

Thank you,

I have the same question (0)
  • Suggested answer
    saurabhtiwarii Profile Picture
    saurabhtiwarii Microsoft Employee on at

    Hello,

    For SQL ::

    You may follow these documentations to understand if you would like to go with a new installation upgrade or an in-place upgrade options.

    Before upgrading, back up SQL Server databases and other objects associated with the previous SQL Server instance.

    For many production and some development environments, a new installation upgrade or a rolling upgrade is more appropriate than an in-place upgrade. For more information regarding upgrade methods, see:

    https://docs.microsoft.com/en-us/sql/database-engine/install-windows/choose-a-database-engine-upgrade-method?view=sql-server-ver15

    For CRM ::

    The recommended approach would be to consume December 2016 update first, then the highest CU update available for v8 and finally update to version 9.0.

    Cumulative updates available for Microsoft Dynamics CRM 8.2 & 9.0 ::

    support.microsoft.com/.../microsoft-dynamics-365-onpremise-cumulative-updates

    Please mark my comments as answered if this helps.

    Thanks,

    Saurabh

  • Waqas Latif Profile Picture
    Waqas Latif 565 on at

    Thanks for the reply Saurabh, i will go through above items.

    Correct me if i am wrong, as per my understanding if we are going to upgrade the SQL we would be needing new servers for SQL and same new for CRM(CRM would be having the same 2016 at the moment). Install CRM -> Import DB in  new setup  with 2016 SQL CU9 and Report services and configure all the integration etc .

    Would this be correct approach? i am quite much confused only where we need to upgrade SQL 2012 R2 to SQL 2016CU9 and CRM version remains the same.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Hamza H Profile Picture

Hamza H 142 Super User 2026 Season 1

#2
Nagaraju_Matta Profile Picture

Nagaraju_Matta 128

#3
11manish Profile Picture

11manish 119

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans