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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Using Edit Columns or ...
Customer experience | Sales, Customer Insights,...
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Using Edit Columns or Filter Columns is not allowing me to save a new view

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Posted on by RM-30040732-0 34
I've come across a bug that when I try to create my own personalised views in Dynamics 365 it is not showing my view with an asterisk nor is it letting me save as a new view.  Any ideas why?  
 
I've added Address1:City here but it doesn't matter which column I choose, none are allowing me to create my own view.
 
  • Verified answer
    RM-30040732-0 Profile Picture
    RM-30040732-0 34 on at
    Using Edit Columns or Filter Columns is not allowing me to save a new view
    Hi Leah & Prathibha,
     
    I haven't found a solution to this but it has resolved itself somehow.  I changed the View security role settings and redeployed to my test environment - didn't change anything.  So I removed the view security settings I'd changed and redeployed to Test - and it's working again!! Not sure why, but hopefully just a random glitch!
     
  • RM-30040732-0 Profile Picture
    RM-30040732-0 34 on at
    Using Edit Columns or Filter Columns is not allowing me to save a new view
    Hi Leah,
     
    Is this true for all users? No just myself that I am aware of so far
    Administrators too? No system admin can modify and save views as normal
    Is it suddenly like this? It used to be normal, right?  Yes it used to be fine up until a few days ago, no permissions have been changed in that time however.
  • RM-30040732-0 Profile Picture
    RM-30040732-0 34 on at
    Using Edit Columns or Filter Columns is not allowing me to save a new view
    Hi Prathibha,
     
    No I do not have this option - as I said when I modify my view there is no indication at all that changes have been made - there is no asterisk appearing beside the name of the view and nothing to suggest that is has registered I've made any changes.
  • Prathibha Lakhotia Profile Picture
    Prathibha Lakhotia 47 on at
    Using Edit Columns or Filter Columns is not allowing me to save a new view
    Hi,
     
    Please check the image below
    A screenshot of a grid page, showing the Create view option on the More commands menu.
     
    create view option exists.
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Using Edit Columns or Filter Columns is not allowing me to save a new view
    Hi,
    Is this true for all users? Administrators too?
    Is it suddenly like this? It used to be normal, right?
    All is well with my test environment:
    So i suggest you follow the steps below to create a ticket for the Microsoft Support team for further assistance.
    Get Help + Support - Dynamics | Microsoft Docs
     

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