Hello,
My team uses ActivityPointer entity to track the activities (phone calls, appointments and tasks). The problem is that ActivityPointer entity has four different date columns: ActualStart/ActualEnd for Phone Calls and ScheduledStart/ScheduledEnd for Appointments and Tasks. It causes issues with filtering and stretches the view in Dynamics, so we would like to merge these fields together, so there is only one field for Start Date and one field for End Date. Optionally, which would be even better, we would like to present ActualStart/ActualEnd fields (for Phone Calls) as ScheduledStart/ScheduledEnd.
I tried to change the mapping of the entity relationship, but this option seems to be systemically disabled. I also tried to run flow that would update ScheduledStart/ScheduledEnd fields with ActualStart/ActualEnd fields whenever Phone Call is created or modified, but I have received an error that ActivityPointer entity can not be updated.
Could you please suggest any solution?
