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Service | Customer Service, Contact Center, Fie...
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Install Guides in the Netherlands

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Posted on by 5

Hi 

I am trying to install Guides (the Netherlands). I download it from the store. Login. But when I open Guides I got this message

pastedimage1653998088492v1.png

Something wet wrong. Guides is not set up correctly or you don't have access/

Anyone who can help me?

  • DavePinch Profile Picture
    Microsoft Employee on at

    Hi PeterFaulhaber, to help narrow down, have you setup your environment and installed the Guides solution into your environment?

    Overview of setting up Dynamics 365 Guides - Dynamics 365 Mixed Reality | Microsoft Docs

  • PeterFaulhaber Profile Picture
    5 on at

    Hi,

    I got this: 

    pastedimage1654094366109v1.png

    Still got the above message. 

    This account I made it for free. Because in the tenant of my organisation Dynamics isn't running.

  • Ewout Warringa Profile Picture
    5 on at

    Iff you need help how to use Guides in training. Let me know. I can help you.

  • PeterFaulhaber Profile Picture
    5 on at

    Hi Ewout,

    We hebben eerder contact gehad. Ik ben aab het proberen om Guides te installeren maar ik loop daar tegen problemen aan. 

    Volgens mij heeft mijn tenant van de NS die mogelijkheid niet. Nu loop ik er tegen aan dat er geen database aangemaakt kan worden.

    Volgens mij moet ik daarvoor bij de beheerder zijn of heb jij nig een workaround.

  • FranciscoO Profile Picture
    145 on at
    heb je de power platform login geprobeerd?
    powerplatform.microsoft.com
    
    U kunt contact opnemen met uw beheerder.

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