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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Some users cannot get ...

Customer experience | Sales, Customer Insights,...

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Some users cannot get to customer voice. The browser is stuck to preparing...

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Posted on by Efstratios Stratis

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Hello, Some users cannot get to customer voice. The browser is stuck to preparing... . They have licenses, perissions, we tried clear browsers cache... tried different browsers...no luck

The same users can login from their laptops with a different account.

i would appreciate any help.

Kind regards

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Welly Lee Microsoft Employee on at

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Efstratios Stratis I am unable to reproduce the problem. Are you still experiencing the issue? If so, please contact Microsoft support and/or email customervoice@microsoft.com and we will take a look asap

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