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Dynamics 365 Community / Forums / Finance forum / Column is not filterable.
Finance forum

Column is not filterable.

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Posted on by Finance and operations

Hi,

We are using D365, version 8.0. Today we are facing to a new issue, the filters are not working.
When we click on a column, an error message is displayed : Column is not filterable.

Column-not-filterable.png

I tried 2 solutions:
Solution 1:
Browser issue. In Explorer, there is no issue, however in Google Chrome, there is.
I tried to do a cleanup of the cookies and restoring the default parameters, it works but only once, then on a second click, the issue is back.
Solution 2:
In LCS, I am seeing there is a KB.

KB-4041452.png

Do you think this KB will resolve our issue or this is more a browser problem ?
Thank you for your help !
Kamel Sadek.

Categories:
Financial Management
I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

    Hi Kamel,

    It was related to the type of browser. The fix was provided as platform update which manages the different behaviour of various browsers. But this is a quite old fix. What exact platform update are you currently using?

  • Finance and operations Profile Picture
    Finance and operations on at

    Hi André,

    Thank you for your prompt response. We are using Platform: Update 15.

    Regards !

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

    Hi Kamel,

    The above mentioned fix is part of PU10. You are on PU15 which should have it included. I know that there were some (quite recent) changes in Chrome which also caused issues which had been resolved in PU20 (or later). Can you try the latest available PU update?

  • Finance and operations Profile Picture
    Finance and operations on at

    Hi André,

    We are in version 8.0, we will move into version 8.1.3 witch is on PU23. This will then resolve our issue. However we are on testing process and we will move to the new version only on the end of march. In mean time, do you see any workaround

    Thank you !

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

    Hi Kamel,

    The only workaround would be implementing 8.1.3 earlier. I thought that there is no separate fix for it.

  • Finance and operations Profile Picture
    Finance and operations on at

    Hi André,

    Or we can ask users to use Internet Explorer instead in mean time?

    I understood that the issue is exclusively related to Chrome, so we can use Explorer and expecting no issue in the future when using the filters ?

    Thank you !

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

    Hi Kamel,

    IE would be an option. You can also use Edge, but there could be a performance issue due to some settings character might appear after a few seconds while typing. This was also already addressed in a more recent platform update. But what prevents you from updating the platform?

  • Finance and operations Profile Picture
    Finance and operations on at

    Hi André,

    We are testing the version 8.1.3 / platform 23 and we will move to this version on then end of March. So I am trying to find a solution for the meantime.

    Some users reported to me that with IE, the filters were working fine yesterday but not today. MS suggested us to restart the IIS.

    Thank you !

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