Hello guys,
I have a question and not sure to decide whether to use segment based journeys or realtime journeys. Below is the requirements:
- we're migrating data from on-premise to customer insights, we're migrating 4 types of records, those records are then converted into notifications and created as notification . those records are related to contact as the below:
Each contact could have multiple "customer accounts", each "customer account" has multiple "notifications"
these notifications should be sent to the customer who exists in contact entity. The load of records in each batch is arround 400k
Note: Please take in consideration the below:
1- service protection limits
2- journeys will be used to send sms, email and push notifications, data for the notification sent to customer mainly exists in the notification and the imported record, only email and customer mobile number and device token exists in contact record