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Unable to edit ribbon button for Account entity

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Posted on by Tin

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Hello All,

A few days back I made changes to the custom ribbon button and published my changes, now I want to make some adjustments to it. I just noticed while selecting the ribbon XRM Toolbox is not allowing me to edit anything. Please suggest -

Assumption - I am not sure but my assumption is, it might be someone changed to managed solution or entity.

Below is the screenshot, which is showing how it behaves while opening -

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Bipin D365 28,981 Moderator on at

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RE: Unable to edit ribbon button for Account entity

Hi,

Make sure you have latest version of ribbon workbench tool installed

www.develop1.net/.../ribbonworkbench.aspx

Can you please try from other browser but this should not be an issue.
Tin 1,558 on at

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RE: Unable to edit ribbon button for Account entity

While clicking on Activate button, it's having the same behavior not allowing me to edit.

Yes, I am using OOB Account entity only.
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Abdul Wahab 12,085 Moderator on at

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RE: Unable to edit ribbon button for Account entity

Hi Tin Latt,

Can you please right-click on the Activate button and check whether it is allowing you to edit this button or not?

Did you use a modern ribbon editor before?

After looking at the screenshot. I am having the feeling of an out-of-the-box account table.

If I answer your question then please mark it as verified.

Let me know if I can provide you with more details.

Thanks
Regards,

Abdul Wahab
Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
Direct/WhatsApp:+923323281237
E-mail: abdulwahabubit@outlook.com
Skype: abdul.wahabubit
Linkedin: www.linkedin.com/.../
Tin 1,558 on at

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RE: Unable to edit ribbon button for Account entity

Thanks, Abdul for your reply.

It's still having the same issue, I created it the same way as suggested. I have reconfirmed roles, having Admin and customizer roles.

Still it's not edit mode opening from XRM Tool.
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Abdul Wahab 12,085 Moderator on at

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RE: Unable to edit ribbon button for Account entity

Hi Tin Latt,

Create a new solution and name it Ribbon - Account. Do not check while adding a table to the solution

Include all objects

Include table metadata

For more details, you will on how to add a table to the solution for ribbon changes you can read my blog: https://powerplatformaw.blogspot.com/2022/09/how-to-show-and-hide-button-based-on.html

Open this newly created solution to Ribbon Workbench.

It may be a role issue. if it is not the role issue then the above solution may work for you.

If I answer your question then please mark it as verified.

Let me know if I can provide you with more details.

Thanks
Regards,

Abdul Wahab
Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
Direct/WhatsApp:+923323281237
E-mail: abdulwahabubit@outlook.com
Skype: abdul.wahabubit
Linkedin: www.linkedin.com/.../