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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Power Automate, if owner is member of a specific team then

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Posted on by 25

Hello Everyone,

I am trying to send a message on Slack channel if the case Owner is a member of a specific team in Dynamics 365.

For example, If the case owner is a member of Team X then send a message on Channel X.

The case owner is a member of team Y then send a message on channel Y.

Any ideas?

2804.pastedimage1634562171406v1.png

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  • Suggested answer
    Kenneth Ariel Chaves Herrera Profile Picture
    Microsoft Employee on at

    Hi,

    You should use the common data services:

    3021.pastedimage1598953552718v1.png

    Then, look for dynamics content and look fo owner:

    4382.pastedimage1598905956376v1.png

    Instead of systemusers, type you team name.

    If this was helpful, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

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