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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / How can I view My Asse...
Service | Customer Service, Contact Center, Fie...
Answered

How can I view My Assets field in Bookings

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Posted on by James_Oliver 186

I have made a Custom Field (Model) in Customer Asset.

I want to show that Custom Field in my Bookings View.

I have already made the following relations:

 1:N relationship  (Primary Entity) Customer Asset (Related Entity) Bookable Resource Bookings

1:N relationship  (Primary Entity) Bookable Resource Bookings(Related Entity) Customer Asset  

1:N relationship  (Primary Entity) Work Order (Related Entity) Bookable Resource Bookings

1:N relationship  (Primary Entity) Bookable Resource Bookings(Related Entity)Work Order   

1:N relationship  (Primary Entity) Customer Asset (Related Entity)Work Order

1:N relationship  (Primary Entity) Work Order(Related Entity)Customer Asset    


I have made all these relationships. 
But I am not able to view the Text Present in my custom field (Model)

Anyone? 


Thanks in advance 

I have the same question (0)
  • Verified answer
    Nya Profile Picture
    Nya 29,060 on at

    Hi,

    Since there is a 1:N relationship between Bookable Resource Bookings and Customer Asset, which means that a Booking record can have several Asset records, it cannot show an exact asset in the view of booking.

    You could consider to create a field, for example, main model, in the Booking entity and populate it with an exact asset, so that it can be shown in the view of Bookable Resource Bookings.

  • James_Oliver Profile Picture
    James_Oliver 186 on at

    Hi Nya,

    Creating a field is a good idea in booking entity.

    Many thanks for replying.

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