web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics AX (Archived) Activating Modern POS:...

Microsoft Dynamics AX (Archived)

Activating Modern POS: Could not resolve employee's identity

(0) Share

Report

Report

Posted on by Community Member

Hello !!

I facing following issue while activating MPOS (client) on the device.

Error:

DA1023 - Could not resolve employee's identity. Probably due to the user's external identity is not being mapped to an employee.

Steps Performed :

1.) Created worker.

2.) Associated worker's external Identity. I can see external identity related information under worker's retail tab.

3.) Ran 1060 – Staff job.

3.) Validate Device for activation.

4.) Downloaded and Installed MPOS.

Note that I am able to activate the cloud POS using same id.

I have followed following link.

https://docs.microsoft.com/en-us/dynamics365/operations/retail/retail-modern-pos-device-activation

Thanks,

Digvin.

*This post is locked for comments

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (1)

Verified answer

Community Member on at

Like (0)

Report
Copy link

Link copied!

Hi ,

I re-executed following steps and the problem got resolved.

3.) Ran 1060 – Staff job.

3.) Validate Device for activation.

Thanks,

Digvin.

Was this reply helpful? Yes No

Helpful resources

News and Announcements

🚀 Season of Sharing Community Challenge Launch! 🚀

Ask A Community Pro

Introducing our New Video Series: Community Spotlight

Quick Links

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1

CP04-islander 21

#2

#2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans