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The installation does not have a User Interface GP 2015

Posted on by 70

When trying to run the .msi file for Great Plains 2015, I receive the message "The installation does not have a User Interface. Ideally, we would use the .msi for distribution. We would also like to do something similar for Integration Manager. 

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  • Bill Campbell Profile Picture
    Bill Campbell 22,647 on at
    RE: The installation does not have a User Interface GP 2015

    You are welcome, with the right versions the Report.dic file is also in sync and so no message.

    Keep posting and learning.

  • PBoor Profile Picture
    PBoor 70 on at
    RE: The installation does not have a User Interface GP 2015

    Bill,

    Very good! That did fix my issue and I also think it fixed the issue with the reports.dic file.

    msiexec /update MicrosoftDynamicsGP14-KB3063038-ENU.msp /qb

    Thank you much!!!

  • Suggested answer
    Bill Campbell Profile Picture
    Bill Campbell 22,647 on at
    RE: The installation does not have a User Interface GP 2015

    Reading this tells us that the Database Version of GP2015 is 14.0.725 while the version of the client you are trying to install is 14.0.524

    This is a version mis-match.

    Your server is running on

    GP 2015 R2 dated 5/29/2015

    Version: 14.00.0725

    MicrosoftDynamicsGP14-KB3063038-

    ENU.msp (copy this

    File Size: 162MB

    If you have access to CustomerSource you can find the download at mbs.microsoft.com/.../MDGP2015_PreviousPatches.pdf

    What is the name of the .msi file?

    Hope this helps.

  • PBoor Profile Picture
    PBoor 70 on at
    RE: The installation does not have a User Interface GP 2015

    Thanks for the quick reply....I uninstalled and rebooted....reinstalled and did not see the prompt for the reports.dic or that it needed to be upgraded. Here are the messages in the log. 

    Failure encountered ON 5/11/2020 at 2:59:36 PM. Error: You are attempting to configure an older version of product 0. Database 14.0.725 Code 14.0.524.
    Failure encountered ON 5/11/2020 at 2:59:36 PM. Error: You are attempting to configure an older version of product 309. Database 14.0.698 Code 14.0.524.
    Failure encountered ON 5/11/2020 at 2:59:36 PM. Error: You are attempting to configure an older version of product 949. Database 14.0.698 Code 14.0.524.
    Failure encountered ON 5/11/2020 at 2:59:36 PM. Error: You are attempting to configure an older version of product 1042. Database 14.0.698 Code 14.0.527.
    Failure encountered ON 5/11/2020 at 2:59:37 PM. Error: You are attempting to configure an older version of product 1493. Database 14.0.703 Code 14.0.524.
    Failure encountered ON 5/11/2020 at 2:59:37 PM. Error: You are attempting to configure an older version of product 1632. Database 14.0.698 Code 14.0.524.
    Failure encountered ON 5/11/2020 at 2:59:37 PM. Error: You are attempting to configure an older version of product 1878. Database 14.0.698 Code 14.0.524.
    Failure encountered ON 5/11/2020 at 2:59:37 PM. Error: You are attempting to configure an older version of product 2277. Database 14.0.698 Code 14.0.524.
    Failure encountered ON 5/11/2020 at 2:59:37 PM. Error: You are attempting to configure an older version of product 2416. Database 14.0.698 Code 14.0.524.
    Failure encountered ON 5/11/2020 at 2:59:37 PM. Error: You are attempting to configure an older version of product 2547. Database 14.0.698 Code 14.0.524.
    Failure encountered ON 5/11/2020 at 2:59:37 PM. Error: You are attempting to configure an older version of product 2992. Database 14.0.698 Code 14.0.524.
    Failure encountered ON 5/11/2020 at 2:59:37 PM. Error: You are attempting to configure an older version of product 3104. Database 14.0.698 Code 14.0.524.
    Failure encountered ON 5/11/2020 at 2:59:37 PM. Error: You are attempting to configure an older version of product 3278. Database 14.0.698 Code 14.0.524.
    Failure encountered ON 5/11/2020 at 2:59:37 PM. Error: You are attempting to configure an older version of product 5597. Database 14.0.698 Code 14.0.524.

  • Suggested answer
    Bill Campbell Profile Picture
    Bill Campbell 22,647 on at
    RE: The installation does not have a User Interface GP 2015

    PBoor - when you look at the location in you Dynamics.set file - where is the pointer in the 3rd line - ending in Reports.dic?

    If that is the correct location - the one that you had already updated - then I would look at the duinstall file in the Microsoft Dynamics\GP2015\Data folder to see what versions it shows.

    This folder is located where ever you installed GP on this machine - but it contains the folders non the less.

    On the other matter - 'copy folder from another computer' - this is a solution that I have looked at and done a number of times.

    Look at the first parts first - then you can consider the copy as a last resort.

  • PBoor Profile Picture
    PBoor 70 on at
    RE: The installation does not have a User Interface GP 2015

    That link was helpful, I was able to run an installation package however it was not successful. 

    1) Dictionary needs to be upgraded. Use Microsoft Dynamics GP utilities to updated your modified forms and reports. This makes no sense as I am using a reports.dic file that has been converted to GP2015. This was part of the creation of the installation where you open a reports.dic file. 

    2) You are attempting to configure an older version of product. 

    I have combed through other links but is there something obvious that i am missing? 

    There is also another link that seems to have a workaround where you copy the entire contents of the C:\Program Files (x86)\Microsoft Dynamics\GP2015 folder from a stand alone installation. 

    I could live with that but was inquiring if I was missing the obvious. It would be nice to have a clean process for SCCM. 

  • PBoor Profile Picture
    PBoor 70 on at
    RE: The installation does not have a User Interface GP 2015

    Thank you for your reply. I am going to try this and will respond accordingly. 

    Patrick

  • Suggested answer
    cdinh Profile Picture
    cdinh 295 User Group Leader on at
    RE: The installation does not have a User Interface GP 2015

    Hello!

    There is still .msi file when you seach on file GreatPlains.msi hiding in Windows Install Pack.  See my screenshot below.

    gpmsi.JPG

    I also found this KB it might interest you.

    support.microsoft.com/.../how-to-install-microsoft-dynamics-gp-2015-using-the-command-line

    Hope this helps!

    Regards,


    Cecile

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