Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Customer Insights - Journeys forum / Load Consent
Customer Insights - Journeys forum
Suggested answer

Load Consent

(0) ShareShare
ReportReport
Posted on by Marco van der H 32
Can anyone help?
 
When i try to load consent, the proces stops after creating ~450 records (150 contacts, 3 records per email address), but there are 80.000 contact in the environment.
Ive got this issue at multiple customers.
 
Does anyone how to fix this?
 
Thanks in advance
Best Marco
Categories:
Consent and Compliance
  • Marco van der H Profile Picture
    Marco van der H 32 on at
    Load Consent
    Hi,
     
    This issue is not solved yet.
    Ive checked and i am sys admin in the main Business Unit.
     
    Besides that i did some analysis based on the amount off created consent records, but i can not pin point this.
     
    Hope there are other ways to investigate this issue
     
    Best Regards, Marco
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Load Consent
    Hi,
     
    Has the issue been solved?
    Have there been any updates? Please feel free to ask me if you have any questions!
    If it has been resolved, can you mark the response as an answer?
     
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Load Consent
    Hi,
     
    When the read level for contact records in the security role I have been given is business unit.
    It is not possible to read contact records from other business units, and therefore it is not possible to load contact consent records from other business units.
    I can only load consent records for contacts in my business unit.
     
    Therefore, please check whether your security roles allow you to read contact records of other business units or the organization as a whole.
     

    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .

more Community News

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 288,584 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 225,864 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans