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Load Consent

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Posted on by Marco van der H

Can anyone help?

When i try to load consent, the proces stops after creating ~450 records (150 contacts, 3 records per email address), but there are 80.000 contact in the environment.

Ive got this issue at multiple customers.

Does anyone how to fix this?

Thanks in advance

Best Marco

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Dengliang Li Microsoft Employee on at

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Hi,

When the read level for contact records in the security role I have been given is business unit.

It is not possible to read contact records from other business units, and therefore it is not possible to load contact consent records from other business units.

I can only load consent records for contacts in my business unit.

Therefore, please check whether your security roles allow you to read contact records of other business units or the organization as a whole.

If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
If you have further questions, please feel free to contact me .

Best Regards,
Dengliang Li

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Dengliang Li Microsoft Employee on at

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Hi,

Has the issue been solved?
Have there been any updates? Please feel free to ask me if you have any questions!
If it has been resolved, can you mark the response as an answer?

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Marco van der H 34 on at

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Hi,

This issue is not solved yet.

Ive checked and i am sys admin in the main Business Unit.

Besides that i did some analysis based on the amount off created consent records, but i can not pin point this.

Hope there are other ways to investigate this issue

Best Regards, Marco

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