
When we export to Excel for the activities, we have added the "Description" field into the view. This field is exporting HTML tags. IIs there a way to prevent that that anyone knows of?
Hi Partner,
Unfortunately, the Description field is stored in Rich text format in OOB CRM and not in plain text so while you export it will export the HTML tags as well
There are few solutions wherein you can strip the HTML tags and store the plain text in field.
In order to convert HTML to plain text you can refer the Article: https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/135997/converting-html-e-mail-to-plain-text
Reference Article: https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/6353/export-email-records-without-html-in-description?pifragment-97030=1