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Hi all,,
we are trying to check the loyalty card's balance from POS in Dynamics AX 2012R3.
but we have this message every time we try to check. (this functionality is accessible for other country contexts)
Hi W.Sallam,
Sorry for the delay, but I just saw this thread.
It appears you may need the below fix:
Please let me know if this answers your question.
Support Escalation Engineer / Microsoft Dynamics 365 Commerce
North America Customer Services and Support
If you will change iso it will affect your tax calculation on POS, As far as I know this functionality is not available for Asia and middle east regions.
I would suggest you to raise a support ticket with MS, and asked them for development support. Hope they will explain you in more details.
Can you guys check with this if it helps
BlankOperation - For Reference here is the code i used
ILoyaltyCardData cd;
cd= Application.Services.Loyalty.GetLoyaltyBalanceInfo(rt.LoyaltyItem.LoyaltyCardNumber);
comment.AppendLine("Loyalty Card :" + cd.CardNumber);
comment.AppendLine("Customer :" + cd.CustomerName);
comment.AppendLine("Card Type :" + cd.CardTypeString);
comment.AppendLine();
comment.AppendLine("Issued Points :" + cd.IssuedPoints.ToString("#,##0.00"));
comment.AppendLine("Used Points :" + cd.UsedPoints.ToString("#,##0.00"));
comment.AppendLine("Expired Points :" + cd.ExpiredPoints.ToString("#,##0.00"));
comment.AppendLine();
comment.AppendLine("Balance Points :" + cd.BalancePoints.ToString("#,##0.00"));
using (LSRetailPosis.POSProcesses.frmMessage dialog = new LSRetailPosis.POSProcesses.frmMessage(comment.ToString(), MessageBoxButtons.OK, MessageBoxIcon.None))
{
LSRetailPosis.POSProcesses.POSFormsManager.ShowPOSForm(dialog);
}
operationInfo.OperationHandled = true;
thanks all for posting that
i was looking for solution but even i didn't find
but mr. Arshad Ahmad
i also look into that DLL but i didn't find anything related to Loyalty card
if you please explain more about that because i'm also looking for solution
Hello w.sallam,
I think for now if you make required modification in Dialog.dll, it will solve your problem with returns and shifts.
Regards
Arshad
Hi w.sallam,
this can be achieved by changing ISO in functionality profile to RU but changing this can create issues with some functionality.
For that you need to check with your technical team, it can be achieved by modifying certain DLLs.
regards
Arshad
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