Share
Report
10Ok I cannot be the only one completely annoyed by this.
Why did MS release Customer Voice without having some of the basic triggers integrated?
I have made a group of CV-surveys to benchmark, I integrated the power of BI now the final step is creating a Power Automate flow to send escalated responses to a manager immediately.
One of the final questions is would you like a manager to contact you? if they say yes then this request would be emailed immediately.
How can Microsoft Support be unable to assist with such a simple PA question? I have pro support level plan and still no help.
I have tried a few ways, but the forms triggers do not populate the cv questions so that option is out.
I tried sending to a Microsoft List in SharePoint and send an email from there. even though my form does show up to choose it does not populate questions or generate a response although it does save with no errors it just times out.
I cannot figure how to see responses in customer engagement, hoping someone has an answer or guidance.
All responses (
Answers (
