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Configure Integrated service provider in Dynamic 365 Customer service for Co-pilot

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HI All,
We want to configure Co-pilot in Dynamic 365 Customer service  with external website knowledge article.
We have followed below steps:
after which Co-pilot is working
2. We setup integrated Service provider as mentioned in link /
BUt in Insight tab I always sees that it runs into error /UnsupportedContentType/
I have also set filter in Knowledge refer below:
Can someone please suggest if I want to configure co-pilot to pull knowledge article from Website like ,etc
PLease guide where I have missed the steps?