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318HI All,
We want to configure Co-pilot in Dynamic 365 Customer service with external website knowledge article.
We have followed below steps:
1. Configured Co-pilot by referring link /https://learn.microsoft.com/en-us/dynamics365/customer-service/administer/configure-copilot-features/
after which Co-pilot is working
2. We setup integrated Service provider as mentioned in link /https://learn.microsoft.com/en-us/dynamics365/customer-service/administer/add-search-provider/
BUt in Insight tab I always sees that it runs into error /UnsupportedContentType/
I have also set filter in Knowledge refer below:
Can someone please suggest if I want to configure co-pilot to pull knowledge article from Website like learn.microsoft.com ,etc
PLease guide where I have missed the steps?
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