web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Customer Service forum

CRM portals signout issue

(0) ShareShare
ReportReport
Posted on by 10

in portals when sign out it doesn't redirecting to home page???? 

Categories:
I have the same question (0)
  • LeoAlt Profile Picture
    16,331 Moderator on at

    Hi partner,
    Have you added any custom code in home page? The OOB feature of "sign out" should redirect to home page.
    Please go to Portal->Web Templates->Header, and check the code if there is any question.
    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/portals/render-site-header-primary-navigation

    community111.PNG

    You could also share your code of home page so that we could help you better.

    Hope it help
    Best Regards,
    Leo

  • Suggested answer
    RaviKashyap Profile Picture
    55,410 Moderator on at

    Hi,

    Unless you have customized/changed it, by default it redirects to home page.

    Check web template "Header" and see if anything is modified. Below is the header template for the out of box portals-

    =========

    {% assign homeurl = website.adx_partialurl %}

    <div class="navbar navbar-inverse navbar-static-top" role="navigation">

     <div class="container">

       <div class="navbar-header">

         <div class="visible-xs-block">

           {% editable snippets 'Mobile Header' type: 'html' %}

         </div>

         <div class="visible-sm-block visible-md-block visible-lg-block navbar-brand">

           {% editable snippets 'Navbar Left' type: 'html' %}

         </div>

         <button type="button" class="navbar-toggle collapsed" title="{{ snippets["Header/Toggle Navigation"] | default: resx['Toggle_Navigation'] | h }}" data-toggle="collapse" data-target="#navbar" aria-expanded="false" onclick="setHeight();">

           <span class="sr-only">{{ snippets["Header/Toggle Navigation"] | default: resx['Toggle_Navigation'] | h }}</span>

           <span class="icon-bar"></span>

           <span class="icon-bar"></span>

           <span class="icon-bar"></span>

         </button>

       </div>

       <div id="navbar" class="navbar-collapse collapse">

         {% assign primary_nav = weblinks["Primary Navigation"] %}

         {% if primary_nav %}

           <div class="navbar-right menu-bar {% if primary_nav.editable %}xrm-entity xrm-editable-adx_weblinkset{% endif %}" data-weblinks-maxdepth="2">

             <ul class="nav navbar-nav weblinks" role="menubar">

               {% for link in primary_nav.weblinks %}

                 {% unless forloop.first %}

                   <li class="divider-vertical" aria-hidden="true"></li>

                 {% endunless %}

                 {% if link.display_page_child_links %}

                   {% if link.url != null %}

                     {% assign sublinks = sitemap[link.url].children %}

                   {% endif %}

                 {% else %}

                   {% assign sublinks = link.weblinks %}

                 {% endif %}

                 <li role="none" class="weblink {% if sublinks.size > 0 %} dropdown{% endif %}">

                   <a role="menuitem"

                       aria-label="{{ link.name | escape }}"

                       {% if sublinks.size > 0 -%}

                       href="#" class="dropdown-toggle" data-toggle="dropdown"

                       {%- else -%}

                       href="{{ link.url | escape }}"

                       {%- endif -%}

                       {%- if link.Open_In_New_Window %} target="_blank" {% endif -%}

                       {%- if link.nofollow %} rel="nofollow"{% endif -%}

                       {%- if link.tooltip %} title="{{ link.tooltip | escape }}"{% endif %}>

                       {%- if link.image -%}

                         {%- if link.image.url startswith '.' -%}

                           <span class="{{ link.image.url | split:'.' | join }}" aria-hidden="true"></span>

                         {%- else -%}

                           <img src="{{ link.image.url | escape }}"

                                alt="{{ link.image.alternate_text | default:link.tooltip | escape }}"

                                {% if link.image.width %}width="{{ link.image.width | escape }}" {% endif %}

                                {% if link.image.height %}height="{{ link.image.height | escape }}" {% endif %} />

                         {%- endif -%}

                       {%- endif -%}

                       {%- unless link.display_image_only -%}

                         {{ link.name | escape }}

                       {%- endunless -%}

                       {%- if sublinks.size > 0 -%}

                         <span class="caret"></span>

                       {%- endif -%}

                   </a>

                   {% if sublinks.size > 0 %}

                     <ul class="dropdown-menu" role="menu">

                       {% if link.url %}

                         <li role="none">

                           <a role="menuitem"

                              aria-label="{{ link.name | escape }}"

                              href="{{ link.url }}"

                              {% if link.Open_In_New_Window %} target="_blank" {% endif %}

                              {% if link.nofollow %}rel="nofollow" {% endif %}

                              {% if link.tooltip %}title="{{ link.tooltip | escape }}" {% endif %}>{{ link.name | escape }}</a>

                         </li>

                         <li class="divider"></li>

                       {% endif %}

                       {% for sublink in sublinks %}

                         <li role="none">

                           <a role="menuitem"

                              aria-label="{{ sublink.name | default:sublink.title | escape }}"

                              href="{{ sublink.url }}"

                              {% if sublink.Open_In_New_Window %} target="_blank" {% endif %}

                              {% if sublink.nofollow %}rel="nofollow" {% endif %}

                              {% if sublink.tooltip %}title="{{ sublink.tooltip | escape }}" {% endif %}>

                              {{ sublink.name | default:sublink.title | escape }}

                           </a>

                         </li>

                       {% endfor %}

                     </ul>

                   {% endif %}

                 </li>

               {% endfor %}

               {% assign search_enabled = settings['Search/Enabled'] | boolean | default:true %}

               {% if search_enabled %}

               <li class="divider-vertical" aria-hidden="true"></li>

               <li class="dropdown">

                 <a id="search" class="navbar-icon" href="#" data-toggle="dropdown"

                   role="button" aria-haspopup="true" aria-expanded="false"

                   aria-label="{{ snippets["Header/Search/ToolTip"] | default:resx["Search_DefaultText"] | escape }}" >

                   <span class="glyphicon glyphicon-search"></a>

                 </a>

                 <ul class="dropdown-menu dropdown-search">

                   <li>

                     {% include 'Search' %}

                   </li>

                 </ul>

               </li>

               {% endif %}

               <li class="divider-vertical" aria-hidden="true"></li>

               {% if website.languages.size > 1 %}

                 <li class="dropdown" role="none">

                   <a class="dropdown-toggle" href="#" data-toggle="dropdown" role="menuitem" aria-label="{{ website.selected_language.name | escape }}" aria-haspopup="true" aria-expanded="false" title="{{ website.selected_language.name | escape }}">

                     <span class="drop_language">{{ website.selected_language.name | escape }}</span>

                     <span class="caret"></span>

                   </a>

                   {% include 'Languages Dropdown' %}

                 </li>

               <li class="divider-vertical" aria-hidden="true"></li>

               {% endif %}

               {% if user %}

                 <li class="dropdown" role="none">

                   <a href="#" class="dropdown-toggle" title="{{ user.fullname | escape }}" data-toggle="dropdown" role="menuitem" aria-haspopup="true" aria-expanded="false">

                       <span class="username">{{ user.fullname | escape }}</span>

                       <span class="caret"></span>

                   </a>

                   <ul class="dropdown-menu" role="menu">

                     {% assign show_profile_nav = settings["Header/ShowAllProfileNavigationLinks"] | boolean | default:true %}

                     {% if show_profile_nav %}

                       {% assign profile_nav = weblinks["Profile Navigation"] %}

                       {% if profile_nav %}

                         {% for link in profile_nav.weblinks %}

                           <li role="none">

                             <a role="menuitem" aria-label="{{ link.name | escape }}" href="{{ link.url | escape }}" title="{{ link.name | escape }}">{{ link.name | escape }}</a>

                           </li>

                         {% endfor %}

                       {% endif %}

                     {% else %}

                       <li role="none"><a role="menuitem" aria-label="{{ snippets["Profile Link Text"] | default:resx["Profile_Text"] | escape }}" href="{{ sitemarkers['Profile'].url | escape }}">{{ snippets["Profile Link Text"] | default:resx["Profile_Text"] | escape }}</a></li>

                     {% endif %}

                     <li class="divider" role="separator" aria-hidden="true"></li>

                     <li role="none">

                       <a role="menuitem" aria-label="{{ snippets["links/logout"] | default:resx["Sign_Out"] | escape }}" href="{% if homeurl%}/{{ homeurl }}{% endif %}{{ website.sign_out_url_substitution }}" title="{{ snippets["links/logout"] | default:resx["Sign_Out"] | escape }}">

                         {{ snippets["links/logout"] | default:resx["Sign_Out"] | escape }}

                       </a>

                     </li>

                   </ul>

                 </li>

               {% else %}

                 <li role="none">

                   <a role="menuitem" aria-label="{{ snippets["links/login"] | default:resx["Sign_In"] | escape }}" href="{% if homeurl%}/{{ homeurl }}{% endif %}{{ website.sign_in_url_substitution }}" title="{{ snippets["links/login"] | default:resx["Sign_In"] | escape }}">

                         {{ snippets["links/login"] | default:resx["Sign_In"] | escape }}

                   </a>

                 </li>

               {% endif %}

             </ul>

             {% editable primary_nav %}

           </div>

         {% endif %}

         <div class="navbar-right hidden-xs">

           {% editable snippets 'Navbar Right' type: 'html' %}

         </div>

       </div>

     </div>

    </div>

    {% substitution %}

     {% assign current_page = page.id %}

     {% assign sr_page = sitemarkers["Search"].id %}

     {% assign forum_page = sitemarkers["Forums"].id %}

     {% if current_page == sr_page or current_page == forum_page %}

       {% assign section_class = "section-landing-search" %}

       {% if current_page == forum_page %}

         {% assign section_class = "section-landing-forums" %}

       {% endif %}

       <section class="page_section {{ section_class | h }} color-inverse">

         <div class="container">

           <div class="row ">

             <div class="col-md-12 text-center">

               {% if current_page == sr_page %}

                 <h1 class="section-landing-heading">{% editable snippets 'Search/Title' default: resx["Discover_Contoso"] %}</h1>

                 {% include 'Search' %}

               {% endif %}

             </div>

           </div>

         </div>

       </section>

     {% endif %}

    {% endsubstitution %}

    <script type="text/javascript">

            window.onload = function() {

               if(window.navigator.appName == "Microsoft Internet Explorer" || window.navigator.userAgent.indexOf("Trident") > 0){

                   var searchElement = document.getElementById("search");

                   if (searchElement != null) searchElement.setAttribute("href", "");

               }

             };

             function setHeight(){

              var windowHeight = window.innerHeight - 140;

              var navbar = document.getElementById("navbar");

              if (navbar) {

               navbar.style.maxHeight = windowHeight + "px";

      }

             }

             window.addEventListener('resize', function (event) {

              setHeight();

             });

    </script>

    ===============

    Hope this help.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Season of Giving Solutions is Here!

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Customer Service

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans