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SUBLEDGER JOURNAL - FREE TEXT INVOICE

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Posted on by Irshad Speaks

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Hi,

I was trying to post the "free text invoice" and faced the error "Account number for transaction type Customer balance does not exist."

In my posting profiles revenue account exists, account structure exists, I've checked all necessary setups required to be there to post the invoice. later I've discovered that in subledger journal under accounting, my invoice is missing ledger account. please check the below screenshot.

Can anyone help me in addressing the issue?

Looking forward to hearing from you.

Regards,

Irshad

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Ramit Paul 22,375 Most Valuable Professional on at

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RE: SUBLEDGER JOURNAL - FREE TEXT INVOICE

Have you checked the customer group is associated with the ledger account on the posting profile?
Irshad Speaks 166 on at

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RE: SUBLEDGER JOURNAL - FREE TEXT INVOICE

Yes, It does exists
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Ramit Paul 22,375 Most Valuable Professional on at

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RE: SUBLEDGER JOURNAL - FREE TEXT INVOICE

Hi,

Customer balance ledger comes from customer posting profile, please check you posting profile is setup correctly.

Also please check if posting profile is defaulted in ar parameters.