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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / User Personalization I...
Microsoft Dynamics NAV (Archived)

User Personalization Issue

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Posted on by Community Member

Hi All,

I had one user is assigned User Personalization as Accountant.

User Group Personalization also is Accountant.

But there are few times, user feedback to me the Role Center become IT Manager.

When I check in User Personalization page and it's true.

Anyone have idea of how this issue happened?

I am the only admin who have the right to change.

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,172 Most Valuable Professional on at

    If he connects with the same credentials and same company, it’s not possible. Have you reproduced this?

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Kuro,

    If you set up the change log you can trace it.

    First of all you have to do a small code change. because Change Log Setup (Table) List won't allow you to select User Personalization table.

    Standard filter 0 to 2000000000.

    There are two places you have to change in Page 593 Change Log Setup (Table) List to enable User Personalization table.

    1. OnOpenPage()

    2018_2D00_05_2D00_03_5F00_21_2D00_35_2D00_30.png
    2. SetSource()

    2018_2D00_05_2D00_03_5F00_21_2D00_34_2D00_16.png

    Activate the Change Log Entry and enable User Personalization table.

    2018_2D00_05_2D00_03_5F00_21_2D00_27_2D00_48.png 

    2018_2D00_05_2D00_03_5F00_21_2D00_35_2D00_30.png 

    Next time when the complain about this you can check Change Log Entries and see what has happened.

    Thanks,

    Janaka.

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hello All,

    This issue happens if you managed permission via User Groups. In fact, when you update the user group in the User Card the program will update the User Personalization ; i.e.= it will assign the Profile that is configured for the User Group. If the Profile on Use Group is blank then the program will assign the Default Profile or the SMALL BUSINESS profile (because it is defined in NAV code).

    To avoid this issue (bug?), I created a small function that updates the user profile whenever I change a user group setup on a user.

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