We recently introduced credit management workflows in order to create a hierarchy of approval for releasing sales orders that go on credit hold. The workflow is setup to Release and Post, but it is not sending the Order Acknowledgement email to the customer when the posting happens. This is regardless of the settings of the user doing the releasing.
I don't see this as an option on the workflow itself. How do we make sure we get the order confirmation sent?
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
4
Share
Report
All responses (
Answers (
