Microsoft Dynamics AX (Archived)

Cash discount amount split into two.

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Posted on by Lakshmi Karambakkam

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Hi,

A weird case where cash discount has been split into two. Could some one explain how this happened?

A payment journal was done to settle an AP invoice journal. During cash discount posting, cash discount automatically split on its own.

Thanks,

Lakshmi

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Ludwig Reinhard Microsoft Employee on at

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Hi,

Can you check your original invoice whether some positions were entered with an additional financial dimension that splits your total discount amount?

Ludwig

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Lakshmi Karambakkam 1,307 on at

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Hi Ludwig,

Could you please help me to find out how to track the invoice journal for which this payment journal has been posted?

Thanks,

Lakshmi

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Ludwig Reinhard Microsoft Employee on at

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Hello Lakshmi,

If you are in the payment journal and select "print payments" you should be able to print a report that shows you the original invoice number and the invoice voucher. You can use this information to drill manually back to the original invoice transaction recorded e.g. via the vendor transactions form.

Best regards,

Ludwig

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Sohaib Cheema 49,438 User Group Leader on at

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also there is button "Original Document" which can take you to origin

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Lakshmi Karambakkam 1,307 on at

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Hi Ludwig,

Cash Discount account structure is

main account - dept - vendor.

Vendor financial dimension is set in vendor master.

Dept is a fixed value set in Chart of Accounts.

There are no financial dimension variations while posting both PO Invoice and Payment journal. Still it made two cash discounts.

There are two more similar cases where cash discount was split.

During these postings, dept value was not set in Chart of Accounts and it made two separate financial dimension combinations with main account and vendor

Here is a snapshot of one of it.

Thanks,

Lakshmi

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Ludwig Reinhard Microsoft Employee on at

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Hi Lakshmi,

Seems to be a tricky issue. What I am used to are those transactions that are split up because of a sales tax correction but I can't identify this from your screenshot. Can you reproduce the problem in a demo environment? There must be something special with your invoice. I guess testing and trying to replicate the issue is your only chance if the problem concurs every once and a while.

All the best

Ludwig

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Ludwig Reinhard Microsoft Employee on at

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Hello Lakshmi,

Just wondering whether you have been able to identify the source of your problem and get it finally fixed.

Ludwig

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Lakshmi Karambakkam 1,307 on at

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Hi Ludwig,

We are not able to replicate the same scenario, so couldn't track the source of the problem.

If you have any new ideas for try out, please let me know.

Thanks,

Lakshmi

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Ludwig Reinhard Microsoft Employee on at

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Hi Lakshmi,

Where and how have you recorded the invoice? Directly in an invoice journal or indirectly via the invoice register and a second invoice journal? Is the invoice linked to a PO? Has the PO some misc charges linked to it for which a different tax applies? Have not found the root cause yet but it seems that misc charges or a two step invoice process with different tax settings can trigger the problem. Can you try testing that? Ludwig

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