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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Calculate Retail State...
Finance | Project Operations, Human Resources, ...
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Calculate Retail Statement Error

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Posted on by Ashraf Kamal 167

Hi , All

when  calculate Retail Statement i face this error  

(Inventory dimension Serial number must be specified for Item Id : ### )

but this item has serial number , how can solve this error  .

Thanks .

  • ToddB Profile Picture
    ToddB on at
    RE: Calculate Retail Statement Error

    Hi Ashraf,

    Thank you for the screen shot.

    Have other items, with serial numbers, posted without issues?

    If so, and this is the only error, there may be an issue with the serial number associated with the item on this transaction; and in order to assist you would want to open a new support incident.

    Thank you in advance.

  • Ashraf Kamal Profile Picture
    Ashraf Kamal 167 on at
    RE: Calculate Retail Statement Error

    706377.Untitled.png

  • ToddB Profile Picture
    ToddB on at
    RE: Calculate Retail Statement Error

    Hi Ashraf,

    Can you post a screen shot of the error?

    Have other items, with serial numbers, posted without issues?

    Thank you in advance.

  • Ashraf Kamal Profile Picture
    Ashraf Kamal 167 on at
    RE: Calculate Retail Statement Error

    its the first time getting this error  .

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Calculate Retail Statement Error

    Hi Ashraf Kamal,

    Is this the first time you receive this error message for this item or have you seen similar problems in the past?

    Best regards,

    Ludwig

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