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Microsoft Dynamics AX (Archived)

AX 2009 Client Crashes when attempting to email a purchase order through the print dialog.

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AX 2009 Client Crashes when attempting to email a purchase order through the print dialog.

 It seems to crash for some people some of the time.  It never crashes for me.

We tried sending as PDF, ASCI and text and it crashes for one lady. Both her and I use Windows 7.

We use Groupwise as our email client. 

Here is the event log:

Faulting application name: Ax32.exe, version: 5.0.1500.2062, time stamp: 0x4b627379

Faulting module name: WMSUI32.DLL, version: 4.0.835.1374, time stamp: 0x31f91a6a

Exception code: 0xc0000005

Fault offset: 0x00031f95

Faulting process id: 0x958

Faulting application start time: 0x01cb356a3d5de1ef

Faulting application path: C:\Program Files\Microsoft Dynamics AX\50\Client\Bin\Ax32.exe

Faulting module path: C:\Windows\system32\WMSUI32.DLL

Report Id: bab010af-a15d-11df-b01e-18a905f05c6b

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  • Alex Prodan Profile Picture
    on at

    Hi,

    Do you have an antivirus running on the machines with repro? If yes, can you please verify you have the same antivirus between PCs with repro/no repro, up to same version? Also, does this repro with the antivirus turned off?

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