Anybody else notice the System Status labels changed on the Work Order in Release Wave 2? They removed the "Open - " and "Closed - " from the labels!!!!!
This messes up Views, Plugins, Power BI Reports, a TON of problems in my companies environment!
I had to put the labels back by adding the field to a solution and making the change myself.
I have a ticket with Microsoft on this to see what they say..
This is verified change design. As noted, the labels can be changed by back by updating the option set value labels.
Our Product team is already aware of feedbacks and will evaluate enhancements on this experience for future releases.
Please consider to submit a feedback on experience.dynamics.com/.../ and open it for vote.
Sorry you are having issues with label changes. In general, proper practice is to code against option set values, as opposed to labels, as option set values do not change.
Thanks for the info. I just opened my ticket a few hours ago but I will share this. I checked the Dyn.365 SQL tables and I can actually see all the old values and all the new ones. Very frustrating.
SELECT TOP (1000) [Id]
,[AttributeName]
,[AttributeValue]
,[DisplayOrder]
,[LangId]
,[ObjectTypeCode]
,[OrganizationId]
,[Value]
,[VersionNumber]
FROM [Dynamics365Online].[Dyn365].[StringMap]
where ObjectTypeCode = 'msdyn_workorder' and AttributeName = 'msdyn_systemstatus'
Value:
Open - Unscheduled
Open - Scheduled
Open - In Progress
Open - Completed
Closed - Posted
Closed - Canceled
Unscheduled
Scheduled
In Progress
Completed
Posted
Canceled
I'm trying to point the issue out with the entry level Microsoft rep .. we did screenshares.. I updated my production environment with the original label names.. but I'm afraid it might break something they wrote - or next time they include the System Status field in an update it will overwrite my changes back.
The Microsoft rep thought the new Field Service Setting of "Simplified Work Order Commands" would switch it back .. how would a setting like that alter option set values I have no idea... so we did it in my dev environment and it didn't work.
He's checking with the development team on his end still...
FYI - changing the labels back didn't mess anything up as far as I can tell.
Wanted to bump this, the exact same thing has happened in my environment as well and I have been digging and digging trying to figure out what happened. I have a ticket open with MS as we speak.
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