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2,047Hi,
I have upgraded PSA in my organisation. But due to that I am facing an issue in Project Contract entity.
> The earlier PSA version was PSA V2.4. With this version the "Contract Status Reason" field (optionset field) on Project Contract entity had limited options.
> After upgrading to PSA V3.10, this field has more or in fact all required options.
> As per the client's needs we filter the options of the field using custom JavaScript code. Now, it doesn't have "Lost", "Abandoned" and "Confirmed" options as we've made them hidden via script. But, due to this, the out-of-the-box "Close as Lost" and "Confirm" functionalities have been stopped.
> When we click "Close as Lost" button, the popup ask for the reason either "Lost" or "Abandoned". And after confirming the functionality, it will set that value in "Contract Status Reason" field. But as we mentioned above, we have filter out these options; the "Close as Lost" functionality breaks and set blank in "Contract Status Reason" field.
Could anyone please help me with this?
Thank you.
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