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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Vendor collaboration -...
Finance | Project Operations, Human Resources, ...
Answered

Vendor collaboration - Gmail accounts

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Posted on by Yuji 4,131

Hi experts,

I was wondering if Gmail accounts can be added to the vendor collaboration portal.

Thanks,

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  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 303,716 Super User 2026 Season 1 on at

    Hi Yuji,

    When you create new vendor collaboration users, it will assume it is an organizational account as Azure AD is used to complete the onboarding process. This implies that in this process, you can't use Gmail accounts. You can read more about this on Microsoft Learn: Manage vendor collaboration users - Supply Chain Management | Dynamics 365 | Microsoft Learn

    Note that you can actually register users with a Gmail account. I wrote about this in my blog: How to correctly setup external or guest users in Dynamics 365 F&O - Dynamicspedia. Probably, you can setup the vendor collaboration users manually, but it comes with a high risk that you might setup the user, person relation and security role assignments incorrectly. With the wrong setup, an external user might have access to other vendors' information.

    In my opinion, for vendor collaboration, an organizational account is recommended and more professional compared to a Gmail account. Providing self-service access to workers using a Gmail account is understandable.

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