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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to import Knowledg...
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How to import Knowledge Article Images from one Instance to another

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Posted on by Siddique mahsud 11

Hi,

I've created a lot of Knowledge base articles in my Dev environment, and most of the article's content contains images.

I've successfully imported the Knowledge base articles, Categories, and related files to the UAT instance.

Issue:
The images are not showing in UAT in KB articles
pastedimage1660108739447v1.png


Then I imported the images (msdyn_knowledgearticleimage) from Dev to UAT, but attribute [msdyn_knowledgearticleimage][msdyn_blobfile] does not contain data in UAT, and according to MS doc the attribute "msdyn_blobfile" is a read-only https://docs.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/msdyn_knowledgearticleimage?view=dataverse-latest#:~:text=Read%20Only-,msdyn_blobfile,-Edm.Binary 


Is there any workaround to get the images on the destination instance, or do we just need to manually edit/add the images on UAT? 

Any help would be appreciated.

Thanks

I have the same question (0)
  • Community member Profile Picture
    Community member 2 on at
    How to import Knowledge Article Images from one Instance to another
    Any approach for this problem. Did anyone solve this issue.
     
    Thanks.
  • Richard Magee Profile Picture
    Richard Magee 66 on at
    How to import Knowledge Article Images from one Instance to another
    I've used the Kingswaysoft adapter and SSIS to migrate knowledgebase articles, and that worked well.  There are other ways too.
  • Siddique mahsud Profile Picture
    Siddique mahsud 11 on at
    How to import Knowledge Article Images from one Instance to another
    Hi MVk75,
    ​​​​​​​
    Sorry for late response, No help were found, and i think we asked the team to manually fix the images the destination ORG.

    Regards,
    M Siddique
  • Mi_mi Profile Picture
    Mi_mi 5 on at
    RE: How to import Knowledge Article Images from one Instance to another

    Hi !

    Were you able to solve the issue? As I am facing the same thing.

    Thanks!

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