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Finance | Project Operations, Human Resources, ...
Suggested Answer

Total discount

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Posted on by 342

Hello everyone 

I am trying to add a total discount for the sales order and the total discount field is blank

how to make it editable 


pastedimage1665646930793v1.png

I have the same question (0)
  • Martin Dráb Profile Picture
    237,965 Most Valuable Professional on at

    It seems that you need to tick "Total discount override" if you want to set your own value instead of the calculated one.

  • abdulaziz.alesaei Profile Picture
    342 on at

    HI Martin Dráb

    check box for the override is also uneditable

  • Martin Dráb Profile Picture
    237,965 Most Valuable Professional on at

    All right, I must admit that I'm not familiar with this Call center functionality. A comment in code says that "A user may not turn on a price override via the checkbox, they may only turn off the price override via the checkbox.".

  • Suggested answer
    Komi Siabi Profile Picture
    13,109 Most Valuable Professional on at

    You would need to allow override on the release product before the checkbox can be enabled on the sale order.

    dynamicsaxtipoftheday.com/.../

  • abdulaziz.alesaei Profile Picture
    342 on at

    HI Komi Siabi

    It's already activated, but it still doesn't allow me to change the price or set the override


    pastedimage1665663114365v1.png

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