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Total discount

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Posted on by 342

Hello everyone 

I am trying to add a total discount for the sales order and the total discount field is blank

how to make it editable 


pastedimage1665646930793v1.png

  • abdulaziz.alesaei Profile Picture
    abdulaziz.alesaei 342 on at
    RE: Total discount

    HI Komi Siabi

    It's already activated, but it still doesn't allow me to change the price or set the override


    pastedimage1665663114365v1.png

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 12,692 Most Valuable Professional on at
    RE: Total discount

    You would need to allow override on the release product before the checkbox can be enabled on the sale order.

    dynamicsaxtipoftheday.com/.../

  • Martin Dráb Profile Picture
    Martin Dráb 230,235 Most Valuable Professional on at
    RE: Total discount

    All right, I must admit that I'm not familiar with this Call center functionality. A comment in code says that "A user may not turn on a price override via the checkbox, they may only turn off the price override via the checkbox.".

  • abdulaziz.alesaei Profile Picture
    abdulaziz.alesaei 342 on at
    RE: Total discount

    HI Martin Dráb

    check box for the override is also uneditable

  • Martin Dráb Profile Picture
    Martin Dráb 230,235 Most Valuable Professional on at
    RE: Total discount

    It seems that you need to tick "Total discount override" if you want to set your own value instead of the calculated one.

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