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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to add a device li...
Customer experience | Sales, Customer Insights,...
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How to add a device license in Dynamics 365 Customer-Engagement On-premise

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Posted on by Nesta Pirlo 85

Hello, 

Could you please help to figure out we can add a new Device License to our Organization in Dynamics 365 Customer Engagement On-premise?

What to fill in the "User Name" field ?

Do we need to add any information about the device that we wooudl like to use in the Point of Sales? if so how we do it ? 

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Thank you. 

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to add a device license in Dynamics 365 Customer-Engagement On-premise

    Did you find an answer to your question? As far as I see, there is no way to define the device anywhere in the configuration - meaning the users can still use any device to access the system without any way for the admins to take notice. Am I missing something? This doesn't make lot of sense...

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    Hudson Vedanayagam Profile Picture
    Hudson Vedanayagam 80 on at
    RE: How to add a device license in Dynamics 365 Customer-Engagement On-premise
    Hey Nesla,
    Hope you are doing well and safe!
    Device CALs grant access to the Microsoft Dynamics 365 applicationfrom a device. Any user may access a licensed device without the need for a separate User CAL. The Device CAL has restrictied functionalify but may make more economic and administrative sense if its organization has employees who share devices, such as for shift-based work.
    As you mentioned for example if the Device is handled by Point of Sales in one machine, so if you have purchased Professional Device CAL am doubtful if you require user configuration, since the DEvice CAL is for multiple users can access through a device to operate a point of sale device.
    A good resource for OnPrem licensing which explains the Device CAL quite well is - www.microsoft.com/.../details.aspx
    Due to COVID-19 this has been postponed.
    Hope this helps.
    Hudson

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