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Service | Customer Service, Contact Center, Fie...
Answered

RSO Pricing information

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I want to know complete pricing information of RSO.

I came across this line "The price of RSO is based on the number of resources whose schedules are optimized." 

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  • Verified answer
    Al Iggs Profile Picture
    on at

    Not sure what your question is, but to clarify - RSO is not licensed by users who run or configure RSO. It's based on the resources that you optimize (resource can be an internal technician but also a subcontractor).

    If - for example - 1 user is setting up the RSO schedule(s) for 100 technicians, you need 100 RSO licenses plus 1 FS license. Of course if your technicians use the FS App they will also need a FS license, but that is independent from RSO.

  • Community Member Profile Picture
    on at

    Thanks Alexander for your reply, I just want to know the price for single and multiple RSO License.

    I already have 1 FS license.

  • Al Iggs Profile Picture
    on at

    Pricing depends on the type of contract, the customer's conditions and the number of users in the order. Please reach out to the Microsoft account team or license reseller.

    P.S. If you Bing it, you might find a price indication, which is usually the highest possible price.

  • Community Member Profile Picture
    on at

    Thanks Alexander, I appreciate your help. I'll contact Microsoft team on this.

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