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How to correct a cash receipt thats processed through the Financial module (hitting the GL)?

Posted on by Microsoft Employee

How do I reverse the GL side of the transaction? How do I reverse the deposit to get it back as an open item on A/R?

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: How to correct a cash receipt thats processed through the Financial module (hitting the GL)?

    Can you find the journal entry in the GL for this transaction? That should show you the balanced entry.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to correct a cash receipt thats processed through the Financial module (hitting the GL)?

    I see on the Distribution Breakdown Register that the GL account for Cash was credited, but when I look at the Account Summary there is no offset posting.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to correct a cash receipt thats processed through the Financial module (hitting the GL)?

    What is the proper way to void the Bank Deposit?

  • Suggested answer
    soma Profile Picture
    soma 24,406 on at
    RE: How to correct a cash receipt thats processed through the Financial module (hitting the GL)?

    Void the Bank Deposit to reverse the bank side of entry and void the cash receipt in receivable to cancel the receipt with GL reversal.

    Thanks,

    Hope this helps!!!

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