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Customer experience | Sales, Customer Insights,...
Answered

Segment based upon event registrations

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Posted on by

Could someone please guide me through how to make a segment that pulls contacts who have registered for an event. I need this segment so that I can then send a confirmation email automatically to anyone that does sign up.

Thanks,

J

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  • Suggested answer
    d_radulova Profile Picture
    2 User Group Leader on at

    Hi @jonrisual ,

    Nice and simple, try this :).

    Start with a Behavioural segment and just replace my Dynamics Forum event with your one. 

    (Segments > New > Behavioural > configure as per screenshot > Save > Check for errors > Go live ).

    pastedimage1574078532432v1.png

    Thanks,

    -DD

  • Community Member Profile Picture
    on at

    Perfect thank you.

    Am I right in saying that once I have set up a customer journey to send this segment an email, anyone who registers for an event in the future will be added to the segment and sent the email automatically?

  • Suggested answer
    d_radulova Profile Picture
    2 User Group Leader on at

    Yes, as long as the customer journey is active. 

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