Workflow flow stopped without error

(0) Share

Report

Posted on by Community Member

Hi ,

I have configured vendor add justification workflow for vendor requests and added approval element. This a fairly simple workflow with one approval and without any conditions. The approver has all necessary privileges to approve/reject the workflow.

After the workflow is approved by the approver, the workflow execution stops and there is no description for the error. The error message in the workflow history

There is no error description in the event logs.

There are no customizations for any workflows in our implementation. All other workflows (Purchase req, expense reports, purchase orders) are working as expected and without any errors.

I have tried a full CIL generation but it didn't fix the issue.

Please let me know what could be probable reason for this error. I would really appreciate any ideas on how to resolve this issue.

Thanks

*This post is locked for comments

I have the same question (0)

All responses (9)

Answers (0)

Sohaib Cheema 49,438 User Group Leader on at

Like (0)

Report

I cannot think of anything fishy at this moment by looking over the details you have provided.

But this may be something at time of notification generation, which is done after workflow approval, by system.

Its hard to say further, I would recommend you to turn on debugger and see point of failure.

Was this reply helpful? Yes No
André Arnaud de Cal... 301,075 Super User 2025 Season 2 on at

Like (0)

Report

Hi Amrendra,

There can be a configuration error in the workflow even when it looks OK in AX. As you have run CIL you can try to create a new workflow configuration and deactivate the old one.

I have seen a similar error when someone tried to "repair" a workflow directly in the tables instead of the user interface.

Otherwise like Sohaib mentioned you can try to debug this scenario. Note that AX is calling some specific workflow dlls which in return calls some services in AX which might make it harder to debug.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Hi Sohaib,

Thanks for your message.

I tried your suggestion and turned on the debugger and resumed the workflow but it didn't give me point of failure.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Hi Andre,

Thank you for your message.

I created a new vendor add justification workflow and deactivated the previous one but even the new version is also ending with same error.

Regards

Amrendra

Was this reply helpful? Yes No
André Arnaud de Cal... 301,075 Super User 2025 Season 2 on at

Like (1)

Report

Hi Amrendra,

You can try to do a full compilation once more (x++ and CIL). Then restart the AOS server(s). If this doesn't work, I would suggest to get someone on-site to do the troubleshooting for you. Unfortunately this error is too general to have an easy answer.

Was this reply helpful? Yes No
Okay Akdeniz 110 on at

Like (0)

Report

Hi,

On the server(s) where run the workflows' batch tasks, there is a node in the event logs specific to workflows.

You should check the errors from this node. If there is an exception like "X++ Exception: COM object of class...." you should check your servers's environment. HTML Filter COM Objects etc.

You may try to use AOS\Forms\Tutorial_Workflowprocessor. This form execute workflow tasks on local client environment. If the workflow requests run with this form normally, you should focus on AOS servers environment.

Was this reply helpful? Yes No
Suggested answer

Community Member on at

Like (0)

Report

Hi amrendra pal,

Try doing this from back end.

start this process, it will run all the workflows. try doing this. it is just a suggestion not solution.

thanks

Suresh

Was this reply helpful? Yes No
Suggested answer

Syed Shabab Mujtaba 278 on at

Like (0)

Report

Hi Amrendra,

Open the Workflow setup and check again all the settings there will be something missing in logic due to which workflow is stopping.

Was this reply helpful? Yes No
Suggested answer

Community Member on at

Like (0)

Report

Hi Amrendra,

Please check if your workflow batch jobs are running & Batch group setup/Server config. if the correct server is selected. If that doesn't help, try to reboot AOS/SQL

Regards

V

Was this reply helpful? Yes No