New RTM Multiple Email Segment Error

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Posted on by Cdubs-Husq

Hello,

I am trying to use the new RTM feature that allows to include multiple email segments to a journey. After publishing a journey, I noticed it had the following error - The journey failed to start because one or more segments were not valid. Create a new version of this journey and replace the invalid segments before publishing again. Invalid segments: Organization 38acc934-67a1-4403-b456-7b799a09026a, Only one audience segment is supported for legacy path

Can someone please help me understand the error message and how to fix it?

Thank you,

Christine