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How to disable check-ins of reserved event registrations

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Posted on by AccountAccount

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We want do disable users from checking-in event attendees in case when event registration status is Reserved. As you can see from attached picture, Check in registrations button is visible when this record is selected. What would be the option here to configure this?

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AccountAccount 149 on at

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How to disable check-ins of reserved event registrations

The form is Event and the tab is Event Registration.
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RudyZhang Microsoft Employee on at

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How to disable check-ins of reserved event registrations

Hi,

Based on the image you provided, our team found that the button you want to disable seems to be on a sub-grid. If you want to edit the button on the sub-grid you need to use Ribbon Workbench to edit the entity that corresponds to the sub-grid.
For more details, you can refer to the video at the following link
(1) Hide or Display Sub-grid Button on form | Entity Rule in Ribbon Button | Dynamics CRM 365 - YouTube

In addition, based on the pictures you provided, our team is not able to determine which form in Dynamics 365 Marketing you are using.
So, if you are using the OOTB form can you tell me exactly which form you are using, and if you are using a customized form, can you please provide more details about that form?

I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.

Best Regards,
Rudy Zhang