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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / If you are the adminis...
Customer experience | Sales, Customer Insights,...
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Posted on by Dynamics365 Rocker 7,755

Today, We are getting below error while clicking on Advanced Settings. This is on dev environment and all developers have "System Admin" role.

Any one has any idea?

pastedimage1582878803426v2.png

pastedimage1582878778449v1.png

I have the same question (0)
  • Verified answer
    Gilmeyer Profile Picture
    Gilmeyer on at

    Hi,

    The error message is suggesting that something is wrong with your sitemap. Have you changed it recently?

    Could you please see if the following link [your organization]/tools/systemcustomization/systemcustomization.aspx# works and check your sitemap?

    pastedimage1582889157838v1.png

    Additionally, you can export the site map from a working instance and import it in the affected org.

    Thanks

  • Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at

    Thanks Gilmeyer. It works.

  • Suggested answer
    A D Perkin Profile Picture
    A D Perkin 50 on at

    The reason I had this error was that no licence had been assigned to the user. Once licence was assigned everything worked fine. Message is very misleading and needs review.

    We got a much better message form the access checker

    yoursolution.crm11.dynamics.com/.../msdyn_AppAccessChecker.html

    Hope that helps someone. 

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