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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Notifications in Dynamics
Customer experience | Sales, Customer Insights,...
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Notifications in Dynamics

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Posted on by nvrhughes 297
Hello,
 
Were trying to find a way to notify users when a new web submission comes into the system,
 
Users dont seem to pay much attention to the insights card ( via light bulb) so were exploring different options. 
 
To our understanding, we cant trigger scripts on the creation of a record. 
 
A pop up message or some type of notification to display somewhere on the screen is what were looking for. 
 
Any help or suggestions would be greatly appreciated! 
  • Verified answer
    empath-e CRM Profile Picture
    empath-e CRM 1,136 on at
    Notifications in Dynamics
    Will the inbuilt In-App Notifications not work for you here?
     
  • Zap Objects Profile Picture
    Zap Objects 919 on at
    Notifications in Dynamics
    Hi,
     
    You can check out Zap Notifications Generator App... which can help you generate In-App Notification or a Pop-up notification (as shown in screenshot below):
     
     
  • Verified answer
    RaghavMishra Profile Picture
    RaghavMishra 7 on at
    Notifications in Dynamics
    Hi,
    For notifications, you can use Power Automate.
    Trigger: On the creation of a record.
    Logic: Use Teams connector to send a Teams notification to the owner of the record. They will receive a notification on Teams, and you can also add a link to the notification.
    Connector Link: Microsoft Teams
     
    BR

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