Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Answered

Custom entity doesn't show

Posted on by 384

Hi,

I have a custom entity, I log in our crm with my account(administrator), it can be displayed on the sitemap, but other user can not find it on the sitemap, although I have assigned permission of this entity for these users.

  • Stone Huang Profile Picture
    Stone Huang 384 on at
    RE: Custom entity doesn't show

    Hi, I send a message to you in the Linkedin.

  • Carol J Kelly Profile Picture
    Carol J Kelly 507 on at
    RE: Custom entity doesn't show

    Pretty sure with the Sitemap editor you can set back the default CRM sitemap.

  • Carol J Kelly Profile Picture
    Carol J Kelly 507 on at
    RE: Custom entity doesn't show

    Ha ha  ..post your email.. We will do a quick teams meeting... see if we can get this sorted for you.

    Yes, that would be logical, if there is no site map it cannot be edited. Will have to take a detailed look at where its hiding or if you accidently deleted it, renamed it,etc.

  • Stone Huang Profile Picture
    Stone Huang 384 on at
    RE: Custom entity doesn't show

    I think that's why it shows that I don't have permission to edit sitemap.

  • Stone Huang Profile Picture
    Stone Huang 384 on at
    RE: Custom entity doesn't show

    Would you believe me if I told you that there was no sitemap in my options?

  • Carol J Kelly Profile Picture
    Carol J Kelly 507 on at
    RE: Custom entity doesn't show

    Sure, Add the sitemap to solution instead of entity. In ADD EXISTING..

    pastedimage1594911168327v2.png

  • Stone Huang Profile Picture
    Stone Huang 384 on at
    RE: Custom entity doesn't show

    Do you know how to export sitemap, I only know how to entity.

  • Carol J Kelly Profile Picture
    Carol J Kelly 507 on at
    RE: Custom entity doesn't show

    Its a good one,, just make sure you take a back up of existing sitemap before you make any changes,  in case you need to restore it. Export it in a solution. Make a new solution, call it old sitemap, add existing site map, export it unmanaged. Then try the XRM toolbox sitemap editor.

  • Stone Huang Profile Picture
    Stone Huang 384 on at
    RE: Custom entity doesn't show

    Thank you for your patient answer. I will try to use this sitemap editor again, because I had problems using this tool before, I was afraid to use it later.

  • Verified answer
    Carol J Kelly Profile Picture
    Carol J Kelly 507 on at
    RE: Custom entity doesn't show

    Right then. Download the XRM Toolbox and try using that Sitemap editor. https://www.xrmtoolbox.com/

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans