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I am facing a challenge while trying to open the quick create for m using custom button

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Hello All Experts,

I am facing an issue while trying to open the quick create form from the custom button.

Error says..

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #5F1D617DDetail:
<OrganizationServiceFault xmlns:i="">www.w3.org/.../XMLSchema-instance" xmlns="">schemas.microsoft.com/.../Contracts">
<ActivityId>3fd80fef-902d-4bbe-8463-66bd5a6d263e</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="">schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #5F1D617D</Message>
<Timestamp>2021-03-19T13:18:38.8849109Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault>
<ActivityId>3fd80fef-902d-4bbe-8463-66bd5a6d263e</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d3p1="">schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.InvalidOperationException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #B000073E</Message>
<Timestamp>2021-03-19T13:18:38.8849109Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

I am exhausted by looking into this issue.

any help will be appreciable.

  • Suggested answer
    David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    David Musgrave MVP ... 13,928 Most Valuable Professional on at
    RE: I am facing a challenge while trying to open the quick create for m using custom button

    See the articles on the Development Environment and Setup section on my Dexterity Links page

    https://winthropdc.wordpress.com/dexterity/

    They include how to get test mode to work and how to stop all the DLL issues as well as best practice for best functionality and performance.

    Regards

    David

  • Jharana Baliyar Singh Profile Picture
    Jharana Baliyar Singh 2,665 on at
    RE: I am facing a challenge while trying to open the quick create for m using custom button

    Hi,

    What is the code u r using I am also same thing using on subgrid custom button open quick create form in crm 365 9.1 uci.

    Thanks,

    Jharana

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: I am facing a challenge while trying to open the quick create for m using custom button

    Hello,

    Your log doesn't explain why it fails.

    I believe it's on-prem.

    The usual way in order to find an answer is following:

    1. Enable the tracing - support.microsoft.com/.../how-to-enable-tracing-in-microsoft-dynamics-crm-818e8774-e123-4995-417d-7ea02395c6d0

    2. Restart the IIS.

    3. Reproduce the issue.

    4. Check the log for an explanation of why it fails.

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