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53Hello Dynamics Forum!
Our business process is to physically sample goods from inbound POs and perform quality checks against a representative sample.
In order to map this process in D365 we have enabled a Quality Association which generates Quality Orders on PO Receipt.
The Test Group setup is
The interesting part of this QO generation is that when we receive multiple Batches against a single PO line, the QOs will be linked to the same Reference Lot number.
In certain circumstances when this happens, the Marking between the Purchase Order and the Quality Order is lost, leading to a QO which cannot be passed.
Unfortunately I do not have a reliable way to reproduce the error and raise this to Microsoft.
On rare occasions when this happens we can use the /Auto mark/ feature from the Marking page to fix the marking.
However most often the option is not available.
When this happens we resort to deleting the existing QO and creating a new Manual QO. This is not ideal from an audit compliance perspective as we need to generate additional documentation to explain why the QO was deleted in the first place.
When this happens we resort to deleting the existing QO and creating a new Manual QO. This is not ideal from an audit compliance perspective as we need to generate additional documentation to explain why the QO was deleted in the first place.
Has anyone observed this behaviour on their systems?
Can anyone think of a way to reliably trigger this behaviour so as to raise it to Microsoft?
Can anyone think of a way to reliably trigger this behaviour so as to raise it to Microsoft?
As a workaround, is there a method to force the removal of the Marking from the QO?
Let me know your thoughts!
Thanks
-Clem
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