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RSO - Teams inheritance is not working with RSO security roles

Posted on by 5

This is regarding RSO.

We have created a Team and assign the security role 'RSO Administrator' to this team.

We have 

 - updated the security role's Member's privilege inheritance to "direct User (Basic) access level and Team privilege" as follows.

 - add a test user to this team

pastedimage1649082784805v1.png

However, when the test user run the resource Optimization Schedule, an error message shows up as follows.

pastedimage1649082909346v2.png

If we give the test user security role directly, then there is no error message.

Anyone knows why this is happening and how to resolve this?  Thanks in advance.

  • Bassey Profile Picture
    Bassey 9 on at
    RE: RSO - Teams inheritance is not working with RSO security roles

    Hi Stella,

    Not sure if this has been resolved yet.

    The user needs to be assigned a security role.

    If you do not want to assign a security role to the user, you can change the owner of the record to the team.

    Let me know if this helps.

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