web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Anyone having trouble ...
Microsoft Dynamics GP (Archived)

Anyone having trouble downloading service packs from customer source. 05/29/2018

(0) ShareShare
ReportReport
Posted on by Great Spains 25

get an error

In order to resolve this issue as quickly as possible, please contact support and reference error ID: 78fc2fb7-fa9a-4385-ad5c-fa9c0248450b.

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Joseph Markovich Profile Picture
    Joseph Markovich 3,976 on at

    Yes, I was receiving this same error. It has something to do with the Live ID account I originally set up to access CustomerSource and then linking my O365 account with it. I opened a private browsing window in Firefox and logged in with my Live ID account (not the O365 account) and skipped the step where it asked to link accounts.

    The downloads worked after that.

    What a pain.

    I hope this helps.

    Thanks.
    -Joe

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

#1
mtabor Profile Picture

mtabor 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans