web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / D365 online plugin Deb...
Customer experience | Sales, Customer Insights,...
Suggested Answer

D365 online plugin Debug Retrieve Multiple

(0) ShareShare
ReportReport
Posted on by Jerett Crumbley 188

I'm in the process of building out a plugin that will fire when an incident is closed.  Plugin then uses fetch to retrieve multiple in order to get all of the child Incidents and close all of them appropriately. After registering the plugin it does fire appropriately  but does not create the desired outcome. I'm able to debug it to a point.  That point being the moment it tries to perform a retrieve multiple. It throws an error that prevents it from debugging further. Has anyone faced this issue and know of a work around?

pastedimage1596810135324v2.png

I have the same question (0)
  • Suggested answer
    saurabhtiwarii Profile Picture
    saurabhtiwarii Microsoft Employee on at

    Hi,

    Looks like this error occurred when you are trying to step into a web service where communication with the CRM web service endpoint failed.

    You are using VS 2019, please check if you have configured Developer Toolkit for VS2019 with Core Assemblies(9.0) ::

    https://community.dynamics.com/365/b/crmfortressdynamics365/posts/setting-up-developer-toolkit-for-vs2019-with-core-assemblies-9-0 

    You may also try to evaluate other options like tracing service to see if we can understand why it cannot perform the logic.

    https://docs.microsoft.com/en-us/powerapps/developer/common-data-service/debug-plug-in


    The one we see seems to have an issue with the remote connectivity with CRM online web service endpoint, it is unlikely that name resolution of CrmOrg.api.crm.dynamics.com would be failing on the local machine but it would be worth checking using a PING command to see if we get the correct IP address returned.

    Else, this one looks quite close to what we see ::

    https://docs.microsoft.com/en-us/visualstudio/debugger/error-unable-to-automatically-step-into-the-server?view=vs-2019

    Please mark my comments as answered if it helps. 

    Thanks,
    Saurabh

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 130 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 117

#3
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 69 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans