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GP 2018 - Add-in for Word fails to install

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Posted on by SMS 320

I'm trying to install the Word Add-in for GP 2018.  I'm receiving the following error:
pastedimage1610456688710v1.png

I've uninstalled Office and re-installed, no difference.  Help, I have a report that needs updating.

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Install and Upgrade
  • SMS Profile Picture
    SMS 320 on at
    RE: GP 2018 - Add-in for Word fails to install

    See the end of this message for details on invoking

    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************

    System.ComponentModel.Win32Exception (0x80004005): The system cannot find the file specified

      at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)

      at System.Diagnostics.Process.Start()

      at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)

      at Microsoft.Dynamics.GP.Deployment.UX.Forms.GPSplashDialog.ContextMenuHandler.Launch(String file)

      at Microsoft.Dynamics.GP.Deployment.UX.Forms.GPSplashDialog.ContextMenuHandler.RunInstall(Object sender, EventArgs e)

      at System.Windows.Forms.MenuItem.OnClick(EventArgs e)

      at System.Windows.Forms.MenuItem.MenuItemData.Execute()

      at System.Windows.Forms.Command.Invoke()

      at System.Windows.Forms.Command.DispatchID(Int32 id)

      at System.Windows.Forms.Control.WmCommand(Message& m)

      at System.Windows.Forms.Control.WndProc(Message& m)

      at System.Windows.Forms.Label.WndProc(Message& m)

      at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

      at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

      at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

    ************** Loaded Assemblies **************

    mscorlib

       Assembly Version: 4.0.0.0

       Win32 Version: 4.8.4300.0 built by: NET48REL1LAST_C

       CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll

    ----------------------------------------

    Microsoft.Dynamics.GP.Deployment.UX

       Assembly Version: 18.0.0.0

       Win32 Version: 18.2.1016.000

       CodeBase: file:///C:/Users/ScottSteffen/AppData/Local/Temp/tmp4767.tmp/Microsoft.Dynamics.GP.Deployment.UX.EXE

    ----------------------------------------

    System.Windows.Forms

       Assembly Version: 4.0.0.0

       Win32 Version: 4.8.4270.0 built by: NET48REL1LAST_C

       CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

    ----------------------------------------

    System

       Assembly Version: 4.0.0.0

       Win32 Version: 4.8.4300.0 built by: NET48REL1LAST_C

       CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

    ----------------------------------------

    System.Drawing

       Assembly Version: 4.0.0.0

       Win32 Version: 4.8.4084.0 built by: NET48REL1

       CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

    ----------------------------------------

    Microsoft.Dynamics.Deployment

       Assembly Version: 3.10.0.0

       Win32 Version: 3.10.1.13

       CodeBase: file:///C:/Users/ScottSteffen/AppData/Local/Temp/tmp4767.tmp/Microsoft.Dynamics.Deployment.DLL

    ----------------------------------------

    Microsoft.Dynamics.GP.Deployment

       Assembly Version: 18.0.0.0

       Win32 Version: 18.2.1016.000

       CodeBase: file:///C:/Users/ScottSteffen/AppData/Local/Temp/tmp4767.tmp/Microsoft.Dynamics.GP.Deployment.DLL

    ----------------------------------------

    System.Core

       Assembly Version: 4.0.0.0

       Win32 Version: 4.8.4320.0 built by: NET48REL1LAST_C

       CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

    ----------------------------------------

    System.Configuration

       Assembly Version: 4.0.0.0

       Win32 Version: 4.8.4190.0 built by: NET48REL1LAST_B

       CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

    ----------------------------------------

    System.Xml

       Assembly Version: 4.0.0.0

       Win32 Version: 4.8.4084.0 built by: NET48REL1

       CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

    ----------------------------------------

    ************** JIT Debugging **************

    To enable just-in-time (JIT) debugging, the .config file for this

    application or computer (machine.config) must have the

    jitDebugging value set in the system.windows.forms section.

    The application must also be compiled with debugging

    enabled.

    For example:

    <configuration>

       <system.windows.forms jitDebugging="true" />

    </configuration>

    When JIT debugging is enabled, any unhandled exception

    will be sent to the JIT debugger registered on the computer

    rather than be handled by this dialog box.

  • Suggested answer
    Derek Albaugh Profile Picture
    Derek Albaugh on at
    RE: GP 2018 - Add-in for Word fails to install

    Can you copy the contents of this exception detail message to this forum, that'll make it easier to assist with.

    I did look and didn't find any mention of GAC_MSIL in any cases I've seen, but did find that it is a .NET "global assembly cache of Microsoft intermediate language format dlls".

    Thanks

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