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Microsoft Dynamics AX (Archived)

Purchase Order Confirmation not happening

Posted on by 809

Hi

Purchase order is not getting confirmed even if confirmation button is clicked no error,

activate change management is activated 

Regards

Ravish

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Purchase Order Confirmation not happening

    the Purchase order Type IS Journal ,and that the problem

    Please Change the Purchase Order Type To Purchase Order

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Purchase Order Confirmation not happening

    Hi Ravish,

    Try to recall your PO, re-submit it for approval and try confirm the PO after.

    Also if the PO status didn`t update, check your workflow batch jobs if they are running correctly. We had similar issue with purchase orders.

    Regards,

    V

  • RavishKumar Profile Picture
    RavishKumar 809 on at
    RE: Purchase Order Confirmation not happening

    Hi Ludwig

    Normally Confirmation can also be done using the confirmation button

    After confirmation Purchase order print out is taken for giving to the vendor

    Regards

    Ravish

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Purchase Order Confirmation not happening

    Hi Ravish,

    In general there is nothing wrong with having a purchase order that has the approval status 'approved' and the status 'open order'.

    How does this relate to your question above that the confirmation cannot be made?

    Best regards,

    Ludwig

  • RavishKumar Profile Picture
    RavishKumar 809 on at
    RE: Purchase Order Confirmation not happening

    Hi Ludwig

    Yes we have a standard Purchase order work flow, was trying to confirm the PO thru confirmation button, two purchase orders have this issue status is open and approval status is approved

    Regards

    Ravish

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Purchase Order Confirmation not happening

    Hi Ravish,

    What is the current status and what is the current approval status of your PO?

    Have you tried confirming the PO through the generate-confirmation button and/or the generate-confirm functionality?

    Is only one single PO affected by this or many?

    In case you used the generate-confirmation button, does the confirm purchase order form open? If so, is the posting checkbox active?

    Do you have any standard or customized workflows setup?

    Best regards,

    Ludwig

  • RavishKumar Profile Picture
    RavishKumar 809 on at
    RE: Purchase Order Confirmation not happening

    Hi Jacob

    No messages or pop ups

  • jac_rod Profile Picture
    jac_rod 1,299 on at
    RE: Purchase Order Confirmation not happening

    Is there an error message or anything?  Also, make sure the "posting" checkbox is checked in the dialog that pops when you click the button.

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