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Navision 2009 SP1 : The Sales Header table cannot be changed because it is locked by another user. Wait until the user is finished and then try again

Posted on by Microsoft Employee

Hi Friends,

While creating order using Navision Web services i am frequently facing issue like

"The Sales Header table cannot be changed because it is locked by another user.  Wait until the user is finished and then try again".

Server: Navision 2009 SP1 

Webservice: Page(42) SalesOrder 

Please help me to over come this issue.

Thanks,

Ramana

*This post is locked for comments

  • Suggested answer
    Maneesha Profile Picture
    Maneesha 5,889 on at
    RE: Navision 2009 SP1 : The Sales Header table cannot be changed because it is locked by another user. Wait until the user is finished and then try again

    hi

    please note that this is not an error , its a one of system security architecture of Microsoft dynamics

    there are several option dynamics restricted to manipulation by multiple users by same time

    on your option it might be 3 ways that you got this error

    1. several user open same sales order at once

    3. while opening the same SO by one person and some one try to post it 

    2. several users try to post at the same time    

    you can try by few second , then it will be posted , if not mean there are some one open the so while u posting 

  • Suggested answer
    RE: Navision 2009 SP1 : The Sales Header table cannot be changed because it is locked by another user. Wait until the user is finished and then try again

    Dear Ramana,

    Please check if your database is running on a NAV service, if it is so, ask the users to stop data entry and restart the service that should remove the table lock.

    else ask all the users to close NAV and you restart the NAV client on your machine.

    cheers,

    Sathyanarayanan.S

  • Suggested answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,094 on at
    RE: Navision 2009 SP1 : The Sales Header table cannot be changed because it is locked by another user. Wait until the user is finished and then try again

    This is a known issue, resulted from general NAV architecture. There might be users or processes that blocks the table from inserting new data. You can start reading here:

    forum.mibuso.com/.../the-sales-line-table-cannot-be-changed-because-it-is-locked

    dynamicsuser.net/.../table-locked

    and related subsequent links.

  • Suggested answer
    Amol Salvi Profile Picture
    Amol Salvi 18,694 on at
    RE: Navision 2009 SP1 : The Sales Header table cannot be changed because it is locked by another user. Wait until the user is finished and then try again

    Check any other process is running using sales header or check anybody posting sales order

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