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Customer experience | Sales, Customer Insights,...
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Error! Can't create or edit any charts in opportunity entity!

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Posted on by 25

Hi All, 

I am getting this error whenever I try to create or edit any existing chart at the opportunity level.  I've tried going through the new UCI and the classic customization interface.  I can't figure out why it won't let me add a chart.  The dashboards with the charts are still working, everything else seems fine as well.  There aren't many BPF and the new ones I deactivated since I can't figure out how to delete them.

Any ideas?! Please help!

This is the same error in a different browser.

2625.Screenshot-2.PNG

I have the same question (5)
  • Verified answer
    RakeshJ Profile Picture
    on at

    This can happen if there is no relationship for related entity which you have specified in your layoutxml. 

    It could be some sort of bad reference on the views of the entity you have defined i.e. in a view it might contain a reference of the column which is already deleted and no longer available. 

    You can validate the same by going into Settings> Customizations> Customize the system> Expand the entities> Select that entity > Views > Check if any view or the view has a column ( with yellow mark on it) and remove it. 

    If this is helpful, kindly mark this as verified.

  • SPART_ Profile Picture
    25 on at

    Thank you!!

  • CU24071620-3 Profile Picture
    50 on at

    Hello, we have had this issue in the past and not been able to open views until removing the column with the yellow error mark. However, we are now not able to open any Lead Entity Charts but have looked at all Lead views and there are no errors /yellow marked columns. Any other ideas?

    Here is the error.

    pastedimage1606090954518v1.png

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