web
You’re offline. This is a read only version of the page.
close
Skip to main content
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to set up push not...
Customer experience | Sales, Customer Insights,...
Answered

How to set up push notifications

(0) ShareShare
ReportReport
Posted on by Dynamics try-to-be-... 160

Dear community,

Could someone instruct me on how to set up the notification in Dynamics sales? The goal is to send a notification to each team member when a record is created/updated/deactivated etc. (the notification should not be sent to only the record owner)

Additionally, what are the options for the team to receive the notification? Is it possible to have the notification sent to their Outlook?

Look forward to your solution!

I have the same question (0)
  • Moximox Profile Picture
    Moximox 2 on at
    RE: How to set up push notifications

    Hi

    PLEASE MARK AS VERIFIED IF HELPFUL!

    MOX

  • Verified answer
    dian74 Profile Picture
    dian74 2,475 Most Valuable Professional on at
    RE: How to set up push notifications

    You can use workflows or Power Automate to send an email notification, you can also use power automate to send an in-app notification. Here is an article I wrote on how to turn this on and how to use Power Automate to create a flow for this. https://d365goddess.com/preview-in-app-notifications-for-model-driven-apps/

    PLEASE MARK AS VERIFIED IF HELPFUL!

  • Moximox Profile Picture
    Moximox 2 on at
    RE: How to set up push notifications

    Hi

    All types of required notifications are supported and setup is done in flow. Either powerautomate or logic apps. You create trigger per your wish and then use either push notification action, send email notification or even in-app notification. 

    regards

    mox

  • Amit Katariya007 Profile Picture
    Amit Katariya007 10,409 Super User 2025 Season 2 on at
    RE: How to set up push notifications

    Hello,

    Which type of notification you are looking for? if it is email then it is easy to implement using the Power Automate.

    Please refer below article which will help you to implement your requirement.

    benitezhere.blogspot.com/.../how-to-send-email-to-multiple-recipients-using-an-email-template.html

    community.dynamics.com/.../ms-power-automate-flow-send-an-email-to-dynamic-multiple-email-recipients-all-members-of-a-team-in-dynamics-365-ce

    alturatekconsulting.com/.../

    Thank you,

    Amit Katariya

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Dynamics 365 Community Calls Return
Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft
Responsible AI policies for the Community

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Andrés Arias – Community Spotlight

We are honored to recognize Andrés Arias as our Community Spotlight honoree for…

Congratulations to the August Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Daniyal Khaleel Profile Picture

Daniyal Khaleel 143

#2
DAnny3211 Profile Picture

DAnny3211 134

#3
Abhilash Warrier Profile Picture

Abhilash Warrier 70 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans