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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM Server Down?
Microsoft Dynamics CRM (Archived)

CRM Server Down?

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Posted on by dso 690

Is anyone else experiencing issues with their CRM server? I'm using CRM Online 2013, and lately we've been losing connection to the server about once a week or so. It's been happening the past couple months. Any ideas?

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  • nomad Profile Picture
    nomad 1,735 on at

    Yes location in Souther CA.

  • Suggested answer
    Sathiamoorthy S Profile Picture
    Sathiamoorthy S 1,616 on at

    Hi dso,

    I do have a same problem while using MS CRM 2013 online.

    but i solved this issue by taking Microsoft Support Call.

    My Suggestion,

    You can also go for Microsoft Support Call.

  • AaronRic Profile Picture
    AaronRic 10,035 on at

    Yes, there currently is a small outage that you may be affected by. We are already working on this on the backend to get it restored.

  • Suggested answer
    Hosk Profile Picture
    Hosk on at

    if you have a problem with CRM online the best people to raise a call with is the Microsoft support team because no one else would be able to help you with connection issues, unless it was a fault of your users.

  • dso Profile Picture
    dso 690 on at

    Thanks everyone, the outage was over at about 10:08 AM Pacific Time. But why is this happening every week or two all of a sudden? We have been customers since last year, but these outages have become more frequent.

  • Hosk Profile Picture
    Hosk on at

    I would ask Microsoft support this question and they may be able to give you a reason

  • ChrisMcG Profile Picture
    ChrisMcG 5 on at

    Yup...seems like the last two days it has gotten worse to the point we can't get to the  login page. MS sent some notices yesterday that there were issues and then later that the issue was resolved. This morning we still have issues.

  • dso Profile Picture
    dso 690 on at

    We are having issues again this morning. Is this issue being worked on? A whole department is down because all their information is stored on CRM.

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